Genre: Comedy, Slice of life
Original Name: Wagnaria!!
Due to his love for small, cute things, Souta Takanashi cannot turn childlike Popura Taneshima down when she recruits him to work for Wagnaria, a family restaurant located in Hokkaido. Takanashi takes particular joy in doting on the older Popura, which only fuels her complex over how young she looks. He also quickly learns he must stay on his toes once he meets the rest of his colleagues, including the katana-wielding floor chief Yachiyo Todoroki, the intimidating head chef Jun Satou, the dangerously well-informed and subtly sadistic sous chef Hiroomi Souma, the adamantly lazy manager Kyouko Shirafuji, and the waitress Mahiru Inami who has a “painful” fear of men.
The main character of Working!!, Sōta is a 16 year-old high school student who was recruited to work at the family restaurant Wagnaria by Popura. He is enamored by small and cute things, and thus favors Popura over the other employees due to her cute appearance. He occasionally voices his thoughts out loud and so offends his co-workers, who punish him in various ways. He was able to adapt quickly to his job at the restaurant and although he usually finds his co-workers and the rules of the restaurant to be strange, but he still has an attachment to his job. Sōta lives with his four sisters (three older and one younger). He expresses a dislike of older women, brought about by his treatment at the hands of his older sisters. His younger sister, who is in elementary school and is almost as tall as he is, respects him.Despite his problems, he is occasionally forced to cross-dress as a girl named Kotori (derived from the first two kanji in his surname). Even though he constantly gets hit by Mahiru, he is actually quite skilled in fighting, as his sister taught him self-defense. He does not fight back against Mahiru because his sisters taught him not to hit girls.
Popura is a short 17-year-old high school student who works at Wagnaria. Ironically, she was named after the poplar tree so that she would grow tall. She is a hard worker, but she sometimes makes clumsy mistakes in her job. She is very sensitive about her small appearance; many customers usually mistake her to be younger than she really is. She often fails to gain respect from Souta, who is one year younger than her, as he usually regards her as an elementary school student. She is also unable to properly call him by his surname, saying “Katanashi” rather than “Takanashi,” even when corrected.
Mahiru is a timid, 17 year-old girl who works at Wagnaria. She has androphobia and is thus terrified of men; she punches any male that comes near her. This violent behavior was revealed to have arisen from childhood, when her father, who did not want his daughter to eventually marry, told her that every man is ready to attack her and conditioned her to violently attack men at a moment’s notice due to this fear. As she and Sōta usually share shifts, he takes the brunt of her attacks. However, she makes considerable progress with her fear of men by taking it out on Sōta. She wears a hairpin in her hair, which she changes every day after Sōta complimented it (according to Sōma).At first she begins to develop a crush on, and later falls in love with, Sōta after he confronts her father (as Kotori) about her androphobia. With Sōta’s help, over time her condition improves, and she is able to come within two meters of a guy without having the urge to hit them. Nevertheless, Sōta can only get closer to Mahiru without the risk of being attacked when he crossdresses as Kotori or by using a grabber toy.